FELLOW STORE SALES ASSOCIATE

We are looking for a friendly, driven and knowledgeable retail Sales Associate to join the team at Fellow’s first-ever showroom and retail location! Fellow offers an elevated and considered approach to brewing coffee, and now has the opportunity to share our designs in person with coffee lovers and professionals alike- And right here in San Francisco; the heart of one of the most thriving coffee communities in the world. 

About You:

  • Loves and possesses reasonable knowledge of and experience with specialty coffee
  • Passionate about design and quality
  • Great with people
  • Constructive problem solver and thinks quick on your feet
  • Comfortable with going through pour-over demos with guests
  • Receptive to constructive feedback
  • Reliable and demonstrates good decision quality
  • Fluent in English

Responsibilities:

  • Greet guests as they enter the store, offer guidance and support
  • Possess a thorough understanding of our products and effectively communicate this with customers
  • Use knowledge and resources to answer questions
  • Handle and maintain shop space and brewing equipment
  • Strive for customer engagement and satisfaction

Education/ Experience:

  • High school diploma
  • Customer service experience
  • Specialty coffee experience
  • Open to constructive feedback and education 

Part Time Positions Available (14-25 hrs /week)

Hourly compensation based on experience

Please email jessica@fellowproducts.com with resume