HARDWARE PRODUCT MANAGER - L1

Do you want the responsibility to take a product from concept to production, that is manufactured and used by hundreds of thousands of people everyday? Fellow is looking for a devoted Product Manager like you. 

About Fellow: Fellow’s mission is to help people perfect their ‘liquid craft’ by marrying professional knowledge, relevant functionality and thoughtful design. From the outside, Fellow makes high-end coffee equipment for the world’s best baristas and home enthusiasts. But peeking under the hood reveals many intertwined endeavors that make up the brand, which may help you understand Fellow’s growing attention and future growth ambitions. 

Fellow is a small but fast growing company: you can find our products in Crate & Barrel, Williams Sonoma, West Elm, Amazon, and distributed internationally in over 40 countries. The products have won prestigious design awards like the international RedDot design award, are featured at MOMA design stores, and available in hundreds of the best cafes across America. Our retail store in the heart of Mission district, San Francisco, serves to be a playground to experiment and redefine what customer experience really means as a brand; a mashup of a design museum, cooking class, and cafe. International barista champions as well as cafe staff choose Fellow products as their tool of choice, which stands as proof that our products are professional grade while being friendly to a broader audience. 

The Fellow team is small but made up of dedicated individuals who bring our own ‘craft’ into the profession: sales and marketing, brand, design and engineering, and cafe operations. Collective experiences come from Blue Bottle, Apple, Oracle, IDEO, Intuitive Surgical, GoPro, and Stanford Graduate School of Business, just to name a few. Born out of a passion in craft, boosted via Kickstarter campaigns, and gained relevance and adoption by professionals and the community, Fellow is at a phase change moment to propel the company forward while staying deeply grounded in design, brand, and operation. 

Role and Responsibilities: As Fellow’s product portfolio expands, this person plays a significant role as an early member of Fellow’s Product team. To start, this engineer will both support more senior product managers on new product launches as well as have direct ownership over a product they lead, wearing many hats along the entire product development cycle. Significant professional growth is expected. 

Responsibilities may include but not limited to: 

  • Product Development: At Fellow, Product Managers own R&D and development from product concept through first production run. As a L1 Hardware Product Manager, your time will initially be split between support and ownership. The structure will allow you to learn from more senior Product Managers developing more complex products as you support their projects while simultaneously taking ownership over your own product launch. 
    • 50% initiate and own new product development and R&D
    • 50% support development and R&D working with senior Product Managers 
  • Design: Work closely with our design partners to develop new award winning industrial design. 
  • Research: analyze competitive landscape, talk with users, understand regulatory requirements, investigate technical root cause, and provide recommendations. 
  • Manufacturing and Quality Control: support production at contract manufacturers, incorporate process improvement, document quality control SOP, own sustaining engineering for current products. 
  • Ability to travel up to 10% 

Professional Qualifications: 

  • 1-2 years of hardware experience in consumer electronics, power tools, home appliances (or similar relevant industry) 

Experience in: 

  • EE system architectures 
  • Design of Mechanical Systems 
  • Manufacturing methods, either electrical or mechanical 
  • Managing external consultants 

Experience Bonus Points in: 

  • Successfully launching hardware products 
  • Working with contract manufacturers in Asia 
  • Chinese language skills 
  • Reliability testing experience 
  • Working knowledge of regulatory requirements (US and International: UL, CE, etc) 

Key Attributes Necessary For Success: 

  • Strong critical thinking 
  • Inquisitive and self starter 
  • Hands-on 
  • Attention to detail 
  • Can-do attitude 
  • Excellent communication skills 
  • Flexible team player 

Perks And Benefits: 

  • Rare and Exceptional Experience 
  • Lead product development all the way through: from initial conception to mass production 
  • Small, fun, fast growing, and dynamic environment 
  • Competitive PTO plan 
  • Generous restricted stock option plan 
  • Health, Dental and Vision Insurance 
  • Unlimited specialty coffee 
  • Close proximity to Mission district and BART stops in San Francisco 

Please email jdimiceli@fellowproducts.com with resume and cover letter.