Terms + Conditions

The fine print on our current promotions.

• Free Personalization on Carter Gift Sets

  *Free engraving on Carter gift sets: 3-in-1 Lid System and 2-in-1 Chill System. Automatically applied at checkout. Offer only valid on orders placed between 12/02/2025 to 12/07/2025, cannot be retroactively applied. Only available onFellowproducts.com. While supplies last.

• Get 10% off your first order when you sign up for our emails and texts

  Coupon expires within 30 days of receipt. Code must be entered at checkout and cannot be combined with other discounts. Some exclusions apply: not valid for Espresso Series 1, Aiden Precision Coffee Maker, Artist Series, Holiday Carters, kits + bundles, refurbished products, coffee beans, subscriptions, gift cards, gift box + note, personalization fees, shipping and taxes. Limited while supplies last, cannot be used retroactively.

• Free shipping on orders $75 or more

  Enjoy free shipping on orders of $75 or more to anywhere in the continental US. Excludes Hawaii, Alaska, American Samoa, Guam, the Northern Mariana Islands, Puerto Rico, and the U.S. Virgin Islands. Please see our shipping page for more information.

• Can I use more than one discount at a time when checking out?

  No, however you will still get free shipping if your order is >$75.

• Customer Service Discount Codes

  Discount codes provided by customer service cannot be combined with other discounts. Some exclusions apply: not valid for Espresso Series 1, Aiden Precision Coffee Maker, kits + bundles, refurbished products, gift cards, gift box + note, personalization fees, shipping and taxes.

• Fellow Drops Aiden Gift Card Terms and Conditions

  Fellow Drops Aiden Gift Card Terms and Conditions

  Effective Date: November 11, 2025

  1. Eligibility

  • This $25 Fellow Drops gift card is available exclusively to customers who purchase an Aiden Precision Coffee Maker on or after September 15, 2025 through exclusively Fellowproducts.com
  • Gift card will be issued via email after the Aiden order has shipped.
  • Limit one gift card per Aiden purchase.

  2. Gift Card Value and Usage

  • Gift card value: $25 USD
  • Gift card can be used exclusively for any purchase made through the Fellow Drops texting  channel
  • Gift card cannot be used on Fellowproducts.com
  • Gift card value cannot be redeemed for cash
  • No change will be given if purchase amount is less than gift card value

  3. Redemption and Expiration

  • Gift card must be redeemed within 30 days of receiving and value used within 30 days from from the date of issuance
  • Unclaimed or unused gift cards will expire and become void after the applicable period

  4. Transfer and Gifting

  • Gift card may be transferred or gifted to another person before it is claimed
  • Once claimed and associated with a Fellow Drops account, the gift card becomes non-transferable
  • Recipients must have or create a Fellow Drops account to use the gift card

  5. Product Returns

  • If an Aiden Precision Coffee Maker is returned for any reason, the associated $25 Fellow Drops gift card will be deactivated and become void immediately upon processing the return
  • Since this gift card was provided at no cost as a promotional incentive tied to the Aiden purchase, customers are not entitled to retain the gift card benefit if the qualifying purchase is returned
  • Any unused gift card value will be forfeited upon product return with no compensation owed
  • If the gift card has been used (partially or fully) at the time of Aiden return, Fellow reserves the right to deduct the used gift card amount from the customer's product refund to prevent promotional abuse
  • Fellow will evaluate each return on a case-by-case basis and may choose to waive this deduction at its sole discretion

  6. Technical Issues

  • If you experience technical difficulties claiming or using your gift card, please contact hello@fellowproducts.com
  • Fellow reserves the right to verify eligibility and prevent fraudulent use

  7. General Terms

  • Gift cards have no fees and do not expire due to non-use except as stated above
  • Fellow Drops operates as a text-based coffee discovery service with no subscription commitment
  • Standard Fellow Drops terms of service apply to all coffee purchases made with this gift card
  • Fellow reserves the right to modify these terms with reasonable notice

  8. Contact Information For questions about your gift card or Fellow Drops, please contact: hello@fellowproducts.com

  9. Limitation of Liability Fellow's liability related to gift cards is limited to the face value of the gift card. Fellow is not responsible for lost, stolen, or unauthorized use of gift cards.

  By claiming this gift card, you agree to these terms and conditions.

• Loyalty Discount Codes

  *Coupon expires within 10 days of receipt. Code must be entered at checkout and cannot be combined with other discounts or promotions. Some exclusions apply: not valid on Espresso Series 1, Aiden Precision Coffee Maker, for kits + bundles, presale products or items, refurbished products, gift cards, gift box + note, personalization fees, shipping and taxes. Limited while supplies last, cannot be used retroactively.

• Fellow Drops Matcha Bundle Gift Card Terms and Conditions

  Fellow Drops Matcha Bundle Gift Card Terms and Conditions

  Effective Date: October 20, 2025

  1. Eligibility

  • This $20 Fellow Drops gift card or credit is available to customers who purchase a Matcha Set and Kettl Matcha bundle through Fellowproducts.com
  • Promotion begins Monday, October 20, 2025
  • Gift card/credit will be issued via email after the Matcha bundle order has shipped via FP.com and automatically via audience tap for those who order via Fellow Drops text channel
  • Limit one gift card/credit per Matcha bundle purchase

  2. Gift Card/Credit Value and Usage

  • Gift card/credit value: $20 USD
  • Gift card/credit can be used exclusively for any purchase made through the Fellow Drops texting channel
  • Gift card/credit cannot be used on Fellowproducts.com
  • Gift card/credit value cannot be redeemed for cash
  • No change will be given if purchase amount is less than gift card/credit value

  3. Redemption and Expiration

  • Gift card/credit must be claimed within 30 days of issuance
  • Once claimed gift card/credit value must be used within 30 days from the claim date
  • Unclaimed or unused gift cards/credits will expire and become void after the applicable one-year period

  4. Transfer and Gifting

  • Gift card may be transferred or gifted to another person before it is claimed
  • Once claimed and associated with a Fellow Drops account, the gift card/credit becomes non-transferable
  • Recipients must have or create a Fellow Drops account to use the gift card/credit

  5. Product Returns

  • If a Matcha Set and Kettl Matcha bundle is returned for any reason, the associated $20 Fellow Drops gift card/credit will be deactivated and become void immediately upon processing the return
  • Since this gift card/credit was provided at no cost as a promotional incentive tied to the Matcha bundle purchase, customers are not entitled to retain the gift card/credit benefit if the qualifying purchase is returned
  • Any unused gift card/credit value will be forfeited upon product return with no compensation owed
  • If the gift card/credit has been used (partially or fully) at the time of Matcha bundle return, Fellow reserves the right to deduct the used gift card/credit amount from the customer's product refund to prevent promotional abuse
  • Fellow will evaluate each return on a case-by-case basis and may choose to waive this deduction at its sole discretion

  6. Technical Issues

  • If you experience technical difficulties claiming or using your gift card/credit, please contact hello@fellowproducts.com
  • Fellow reserves the right to verify eligibility and prevent fraudulent use

  7. General Terms

  • Gift cards/credits have no fees and do not expire due to non-use except as stated above
  • Fellow Drops operates as a text-based coffee discovery service with no subscription commitment
  • Standard Fellow Drops terms of service apply to all purchases made with this gift card/credit
  • Fellow reserves the right to modify these terms with reasonable notice

  8. Contact Information

  For questions about your gift card/credit or Fellow Drops, please contact: hello@fellowproducts.com

  9. Limitation of Liability

  Fellow's liability related to gift cards/credits is limited to the face value of the gift card/credit. Fellow is not responsible for lost, stolen, or unauthorized use of gift cards/credits.

  By claiming this gift card/credit, you agree to these terms and conditions.

• Fellow Drops Series 1 Gift Card Terms and Conditions

  Fellow Drops Series 1 Gift Card Terms and Conditions

  Effective Date: April 8, 2025

  1. Eligibility

  Fellow Drops Series 1 Gift Card/Credit Terms and Conditions

  Effective Date: Nov 20, 2025

  1. Eligibility

  • This $60 Fellow Drops gift card or credit and perch glasses is available to customers who pre-order or purchase a Series 1 Espresso Machine through Fellowproducts.com
  • For customers who purchased Series 1 prior to 9/12/2025 credits were issued under the previous system and are governed by these same terms
  • Gift card/credit will be issued via email after the Series 1 order has shipped
  • Limit one gift card/credit per Series 1 purchase

  2. Gift Card/Credit Value and Usage

  • Gift card/credit value: $60 USD
  • Gift card/credit can be used exclusively for any purchase made through the Fellow Drops texting channel
  • Gift card/credit cannot be used on Fellowproducts.com
  • Gift card/credit value cannot be redeemed for cash
  • No change will be given if purchase amount is less than gift card/credit value

  3. Redemption and Expiration

  • Gift card/credit must be claimed within 30 days of issuance
  • Once claimed gift card/credit value must be used within 30 days from the claim date
  • Unclaimed or unused gift cards/credits will expire and become void after the applicable one-year period

  4. Transfer and Gifting

  • Gift card may be transferred or gifted to another person before it is claimed (note: previously issued credits under the legacy system are non-transferable)
  • Once claimed and associated with a Fellow Drops account, the gift card/credit becomes non-transferable
  • Recipients must have or create a Fellow Drops account to use the gift card/credit

  5. Product Returns

  • If a Series 1 Espresso Machine is returned for any reason, the associated $60 Fellow Drops gift card/credit will be deactivated and become void immediately upon processing the return and the perch glasses must be returned or the cost will be deducted
  • Since this gift card/credit was provided at no cost as a promotional incentive tied to the Series 1 purchase, customers are not entitled to retain the gift card/credit benefit or the perch glasses if the qualifying purchase is returned
  • Any unused gift card/credit value will be forfeited upon product return with no compensation owed
  • If the gift card/credit has been used (partially or fully) at the time of Series 1 return, Fellow reserves the right to deduct the used gift card/credit amount from the customer's product refund to prevent promotional abuse
  • Fellow will evaluate each return on a case-by-case basis and may choose to waive this deduction at its sole discretion

  6. Retroactive Application

  • These terms apply retroactively to all Series 1 customers who received Drops credits under the previous system, beginning April 2025
  • Previously issued credits maintain their original issuance but are otherwise governed by these terms

  7. Technical Issues

  • If you experience technical difficulties claiming or using your gift card/credit, please contact hello@fellowproducts.com
  • Fellow reserves the right to verify eligibility and prevent fraudulent use

  8. General Terms

  • Gift cards/credits have no fees and do not expire due to non-use except as stated above
  • Fellow Drops operates as a text-based coffee discovery service with no subscription commitment
  • Standard Fellow Drops terms of service apply to all coffee purchases made with this gift card/credit
  • Fellow reserves the right to modify these terms with reasonable notice

  9. Contact Information For questions about your gift card/credit or Fellow Drops, please contact: hello@fellowproducts.com

  10. Limitation of Liability Fellow's liability related to gift cards/credits is limited to the face value of the gift card/credit. Fellow is not responsible for lost, stolen, or unauthorized use of gift cards/credits.

  By claiming this gift card/credit, you agree to these terms and conditions