Fellow Refer A Friend (RAF) Program Terms & Conditions
Qualified Referral. A Qualified Referral is defined as a purchase made at www.FellowProducts.com by a person (a "Referred Customer") who arrives to our website by clicking your Refer-a-Friend program link. You are limited to one Qualified Referral for each Referred Customer; in other words, additional/repeat purchases made by a Referred Customer are not counted as additional Qualified Referrals.
Referred Customer. The Referred Customer and the Referrer cannot be the same person (for example, by using a different email address).
Referral Rewards. For you to earn referral rewards as a Referrer, the Referred Customer must complete an eligible order, (not valid for kits + bundles, refurbished products, coffee beans, gift cards, gift box + note, personalization fees), minus all fees including taxes, discounts, shipping, returns, chargebacks, fraudulent payments, and/or other 3rd party fees. See more details below.
Eligibility. Eligibility is limited to individuals only. Fellow's Refer-a-Friend Program cannot be used by businesses for affiliate lead generation as determined in Fellow's sole discretion. (Corporations are not people, my friend!)
No Spam. You must comply with all up-to-date “SPAM” laws. For example, emails must be created and distributed in a personal manner and bulk email distribution is strongly discouraged. Any distribution of your referral link that could constitute unsolicited commercial email or "spam" under any applicable law or regulation is expressly prohibited and will be grounds for immediate termination of your account and exclusion from Fellow's Refer-a-Friend program.
Right to Close Accounts. Fellow reserves the right to close the account(s) of any Referrer and/or Referred Customer and to request proper payment if the Referrer and/or Referred Customer attempts to use the Fellow Refer-a-Friend program in a questionable manner or breaches any of these Terms & Conditions or is in violation of any law, statute or governmental regulation.
Right to Cancel Program or Change Terms. Fellow reserves the right to cancel the Refer-a-Friend Program or to change these Terms & Conditions at any time in its sole discretion. Any unclaimed referral rewards will be forfeited at that time.
For the Friend. The 15% off is only valid for new customers. The friend must add the code at checkout to redeem. Not valid for kits + bundles, refurbished products, coffee beans, gift cards, gift box + note, personalization fees. Cannot be applied to previous purchases, swapped for other products or goods, redeemed for cash, or combined with other discount or promotional offers. Valid only while supplies last. Cannot be retroactively applied, cannot be changed, and cannot be combined with other promo codes or discounts.
For the Advocate. Once the friend purchases, the friend (advocate) will be notified via email with their 15% off code and they will be able to purchase on fellowproducts.com. The customer must enter the discount code at checkout to redeem. Cannot be applied to previous purchases, swapped for other products or goods, redeemed for cash, or combined with other discount or promotional offers. Valid only while supplies last. Cannot be retroactively applied, cannot be changed, and cannot be combined with other promo codes or discounts.