Your cart is empty
We understand that sometimes, things just don’t work out. That’s why we'll be happy to help with an online return or exchange within 30 days. Please note that coffee beans, personalized products, and replacement parts are non-refundable and non-exchangeable. For all other products, they must be unused and in original packaging.
If your product is used, use the Quality Issue + Warranty section below.
Changed your mind and don’t want your gear anymore? Return your product and start your initiate your return here.
Looking for a different color, material, or size? Click here to start your exchange.
Experiencing an issue with your gear? We'll get you started with a replacement. File a warranty claim here.
Purchased from an international retailer? Click here to begin your return.
The fine print on our returns, exchanges, and warranty.
Free gift with purchase will auto-add to cart on all orders over $99 (excluding tax and shipping). If cart subtotal reaches $99.00, free (1) bag of mystery beans will automatically add to cart. No coupon code necessary. Limit one per customer. While supplies last.
Receive 20% off on orders with code HUSH-HUSH-20. Code must be entered at checkout and cannot be combined with other other promo codes, discounts, or bundles. Promo excludes Coffee Beans, Coffee Subscription, Carter Slide-Lock Lid, Carter Slide-Lock Lid Mug, Ode Gen 2 Brew Burrs, Ode Brew Grinder Gen 2, Stagg EKG Pro Electric Kettle, Stagg EKG Pro Electric Kettle Studio Edition, Refurbished/Rebrew Products, Small Business Saturday Mugs, Gift Cards, Gift Box + Note, Shipping, and Taxes. Offer is only valid on orders placed between 12:01AM PST on 12/11/2022 and 11:59PM PST on 12/12/2022 and cannot be retroactively applied. Only available on Fellowproducts.com and at Fellow retail stores. While supplies last.
All orders placed will receive 20% off their order subtotal. Discount is automatically applied to all products excluding Coffee Beans, Coffee Subscription, Carter Slide-Lock Lid, Carter Slide-Lock Lid Mug, Ode Gen 2 Brew Burrs, Ode Brew Grinder Gen 2, Stagg EKG Pro Electric Kettle, Stagg EKG Pro Electric Kettle Studio Edition, Refurbished/Rebrew Products, Subscriptions, Gift Cards, Gift Box + Note, Personalization Fees, Shipping, and Taxes. Offer is only valid on orders placed between 11/25/2022 at 12:01AM PST to 11/28/2022 at 11:59PM PST, cannot be retroactively applied, and cannot be combined with other promo codes, discounts, or bundles. Only available on Fellowproducts.com and at Fellow retail stores. While supplies last.
Receive 20% off on orders with code WSJ20. Code must be entered at checkout and cannot be combined with other promo codes, discounts, or bundles. Promo excludes Coffee Beans, Coffee Subscription, Carter Slide-Lock Lid, Carter Slide-Lock Lid Mug, Ode Gen 2 Brew Burrs, Ode Brew Grinder Gen 2, Stagg EKG Pro Electric Kettle, Stagg EKG Pro Electric Kettle Studio Edition, Refurbished/Rebrew Products, Subscriptions, Gift Cards, Gift Box + Note, Personalization Fees, Shipping, and Taxes. Offer is only valid on orders placed between 11/23/2022 at 12:01AM PST to 11/24/2022 at 11:59PM PST, cannot be retroactively applied. Only available on Fellowproducts.com and at Fellow retail stores. While supplies last.
Receive 20% off on orders with code TURKEY20. Code must be entered at checkout and cannot be combined with other other promo codes, discounts, or bundles. Promo excludes Coffee Beans, Coffee Subscription, Carter Slide-Lock Lid, Carter Slide-Lock Lid Mug, Ode Gen 2 Brew Burrs, Ode Brew Grinder Gen 2, Stagg EKG Pro Electric Kettle, Stagg EKG Pro Electric Kettle Studio Edition, Refurbished/Rebrew Products, Subscriptions, Gift Cards, Gift Box + Note, Personalization Fees, Shipping, and Taxes. Offer is only valid on orders placed between 12:01AM PST and 11:59PM PST on 11/24/2022, and cannot be retroactively applied. Only available on Fellowproducts.com and at Fellow retail stores. While supplies last.
